Q. I would like to meet with a librarian who can assist me with the remote desktopapplication for my university, Bristol. I cannot figure out how to

It is not clear what level of access you are having to your university's research articles. However, I suggest you contact the Bristol University library for this. If they are not available to assist, it may be best to go to ZU helpdesk to make sure you establish the correct access required to be able to download anything from the Bristol University website. 

Since you are searching for articles, may I ask if there is any possibility that the ZU library may assist? In the case that you have already searched and not found them, you can send a request with the details to ILLAUH@zu.ac.ae so that we try to help you get them.