Answered By: Inger Krueger
Last Updated: Sep 04, 2014     Views: 458

Hello Hessa,

From the library's main page (http://www.zu.ac.ae/main/en/_library/index.aspx)  did you log in by clicking on "Connect from Off-Campus" where you were prompted to enter your ZU ID and password?  After that you then return to the library page and should be logged in.  You must log in first and from the ZU page (Extranet). It will not work if you go to Bankscope first.  The best way to know you are logged in correctly is to look at the URL - it will start with myzu.  If it does not you are logged in.

Could you please try again and check that it says myzu in the URL. If it does and still does not work, please contact us again.

Regards,

Inger

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